Bell is a los[er]

Damn, what am I going to blog about? Just kidding Thersea.

So. Who out there has some sort of Bell service? Well, I do. I arrived at college with a landline that I had paid for, so that my mom wouldn't go crazy with seperation anxiety. I also arrived with an iMac; which I decided to order internet for. Why don't you have wireless, you all wonder? Well, my desktop doesn't have a strong enough signal to load pages, so therefore, a modem was needed. I made the BRILLIANT decision to choose Bell, thinking I'd get a bundle and get a deal. Little did I know what a hassle it would turn out to be.

I called Bell to set up my service, the telephone person that took my order was efficient and
friendly, and only once did she have to contact me back to double check a couple things. So, the story is suppose to end with me receiving my modem, hooking it up into my computer and waiting one short week to have full internet. The story definatly did NOT end like that.

First! I guess the person that had my room, in residence, didn't cancel their own service, so that delayed my getting my user number etc. I, excitedly, revieved my modem within 2 days, only to find out, that I have no idea what to do with it. So Bell promised to send someone out to hook up my modem, install a second phone line (have a desktop and a phone line, I needed the second plug in), and be on their merry way. I, sadly, had to be at work that night, so I left my door open and my room mates promised to let the guy in. I return home from work, only to find out that NO ONE SHOWED UP!. I definatly was a little peeved.

I called Bell the next day to lodge a complaint, and talked to a very nice lady who was very sympathitic over the situation. Promised that a service worker would be out the very next business day. And yet again, I had to work, so yet again! I left my door open and YET AGAIN! No one should up. Not only am I outraged at the audacity of the company, but many outraged that this happened twice. TWICE!.

So, I called the company, left a very pleasent message and proceeded with my night. One of my room mates boyfriends came over, and I mentioned my situation to him, and he looks at me and simply says "Oh, I can hook that up for you.". Not only am I now feeling like an idiot that I didn't mention this before, but now I have dealt with this crap for three days, wasted my feelings on something that could have been fixed so easily.

Moral of the story: Do trust others to do something you could have done yourself.


Britania :)

UPDATE! Bell is an idiot. I revieved a modem today, an extra modem. Now I have two. I swear, if they charge me.......